Free Shipping Canada in ON & QC on orders above 120$ and over 175$ in rest of Canada and USA

Shipping Policy

The Shisha Depot Shipping Policy: How to Get Your Hookah Delivered

 

Shisha Depot is the place to shop if you want to purchase Hookah products online. Our website makes it easy to browse through their huge selection of different flavors and brands, so you can be sure that you'll find something that perfectly matches your tastes and preferences.

You can either purchase Hookah products immediately or create an account with Shisha Depot to save the products that catch your eye until you're ready to make your purchase.

 

What are your shipping options?

We offer various shipping options at the Shisha Depot to meet your needs. We have a standard shipping option for orders within Canada and offer express shipping for orders outside of Canada.

Our Canadian customers offer free shipping on orders over 125$ for Ontario and Quebec rest of the provinces gets free shipping on orders above 175$.

For our United states of America customers, we offer free shipping on orders over 175$.

We also offer a tracking number for all orders so that you can track your package and know when to expect it.

  • Shipping Policy:

At the Shisha Depot, we want to ensure you get your hookah exactly when needed. That's why we offer various shipping options to meet your needs. We ship using Canada Post, UPS, and FedEx, and our shipping rates are based on the weight and destination of your order.

We also offer expedited shipping for an additional fee. If you need your order delivered by a certain date, please let us know, and we will do our best to accommodate your request.

  • Cancellation Policy:

Shisha Depot offers a hassle-free cancellation policy for all orders. If you need to cancel your order for any reason, contact our customer service team within 24 hours of placing your order.

We charge 10% of total order for restocking and handling fees after that will issue refund vie email transfer.

Please note that we cannot cancel orders that have already been shipped.

  • Product Warranty:

Shisha Depot is a product reseller retail store and online store; we offer no warranty on products if damaged after use. We only guarantee you safe package on arrival. Once used, there is no warranty against, chipping, discoloring, peeling, breaking, or anything that renders the product useless. Please read the product description, reviews before buying.

  • Tracking Number:

Shisha is a great way to relax and enjoy yourself, but sometimes it can be hard to find the time to go out and buy it. That's where Shisha Depot comes in. We're an online store that delivers high-quality hookahs right to your door.

Plus, we offer a tracking number with every purchase, so you can always know where your order is.

Are There Any Extra Fees?

If you're planning on ordering from Shisha Depot, you might wonder about their shipping policy. Here's what you need to know. There are no extra fees for shipping, and orders usually arrive within 3-5 business days. However, your order may take longer to arrive if you live in a remote area.

The Shisha Depot offers express shipping for an additional fee if you need your hookah sooner. So, whether you're planning a party or want to relax with a hookah, the Shisha Depot has you covered.

Can You Cancel Your Order Once It Has Been Placed?

Yes, you may cancel your order if it has not shipped yet. To cancel your order, please get in touch with us as soon as possible. Once your order has shipped, we will be unable to cancel it.

Can You Track Your order after it has shipped?

Once your order has shipped, you can track it using the tracking number provided on your shipping confirmation email.

To track your order, enter your tracking number into the tracking tool on the website. You will then see the current status of your shipment and its estimated delivery date. If you have any questions about your shipment, please contact us, and we will be happy to help.

Overall, the Shisha Depot shipping policy is pretty straightforward. If you're in Canada, you can expect your order to arrive within 2-5 business days. And if you're in the US, it'll take 5-10 business days. So, whether you're planning a night in with friends or a big party, give yourself enough time to get your hookah delivered.